Find.
We study how your business actually runs and find the gaps that cost the most time and money. Then we show where AI fits and where it does not.
AI operations firm
We find where AI fits in your business, build it, and get your company using it.
We work with organisations of 30 to 5,000 people that want AI doing real work, not sitting unused while the invoices keep coming.
The gap
Paying for AI is not the same as using it.
Most companies already pay for AI tools like ChatGPT, Copilot or Claude. Very few of their people use them well. That gap is where we work.
The licences are bought. A few people use them for emails. Nobody is sure what data is safe to paste in, and leadership cannot tell whether any of it saves time. We fix that, one process at a time.
How we work
Find. Build. Use.
Three steps. Most AI projects stop after the second one. We do not.
01
02
Build.
We build what we found, inside your operations: agents, workflows and assistants connected to the systems you already use.
03
Use.
We get your people using it in their real work, with clear rules, training by role and a monthly report on what it is doing.
Services
What we do
- 01
AI Operations Assessment
We study how your business actually runs, find the gaps that cost the most, and show you where AI fits and where it does not.
- 02
AI Workforce Build
We build what the assessment found: agents, workflows and assistants that work inside your operations.
- 03
AI Adoption Program
We get your people using the AI you already pay for, in their real work, safely.
- 04
CRM Systems and Business Software
We set up a full CRM built around how you sell and serve, connect the software you already run, and build custom software where nothing else fits. AI then works on clean, connected data.
- 05
Performance Marketing and AI Visibility
Paid advertising on Meta, Google, LinkedIn, TikTok and X, judged by cost per customer. Plus SEO, GEO and AEO so search engines and AI assistants find and recommend you.
An engagement
How working with us goes
You can stop after any step. Each one leaves you with something useful.
- 01
Operations Review
FreeA 30 minute conversation about one process. You leave with a written summary whether you hire us or not.
- 02
Assessment
We study how the business runs, rank the gaps by cost, and show where AI fits. You get a plan and a working demo of the first fix.
- 03
Build
We build what the assessment found, connected to your CRM, email, documents and accounts, and test it on real work before it goes live.
- 04
Adopt
We train each team on its own work, set clear rules for safe use, and report every month on who uses it and for what.
- 05
Ongoing support
We watch performance, fix what breaks, add new uses, and send a monthly report to leadership.
Proof
Built for clients in the UK, Kenya, the US, the Gulf, Panama, Spain and India.
15+businesses served
9countries
Nairobiwhere we are based
Case studies
Some of the work
Five AI systems for a busy Dubai team
Leads arrived by email, Instagram, Facebook, WhatsApp, SMS and phone, and the founder ran client check in calls himself. We built five connected AI systems so the team could spend its time on conversations that need a person.
Read the case study →AI agent systems for a security and facilities firm
We built AI agent systems for a UK security and facilities management company.
An AI workforce and reputation work for a removals franchise
We built AI workforce agents for a UK removals franchise and supported its reputation and crisis communication work.
Who we work with
Organisations of 30 to 5,000 people.
Big enough to have real processes and real waste. Small enough that one change shows up quickly.
- SACCOs and financial services
- Insurance
- Manufacturing and logistics
- Law and professional services
- NGOs and regional offices
- Real estate
- Tours and travel
- Security and facilities
- Software companies
- Removals and home services
Blog
Latest writing
SEO is not dead: why AI search still starts with the basics
Buyers now ask AI assistants for recommendations. Here is what SEO, AEO and GEO mean in plain language, why the order you do them in matters, and a checklist to see where your company stands.
What an AI operations firm does, and why companies are starting to need one
Most companies have bought AI tools. Far fewer have AI doing real work. Here is the gap between access and use, what an AI operations firm does about it, and what to look for in one.
Free Operations Review
Bring one process.
We will show you where AI fits. Book a free 30 minute Operations Review. You leave with a written summary whether you hire us or not. Off you. On us.