Case study · Dubai, United Arab Emirates

Five AI systems for a busy Dubai team.

A busy team, leads coming in from six channels, and a founder still making client check in calls himself. We built five systems that work as one.

The situation

Too many channels, not enough hands.

Leads arrived by email, Instagram, Facebook, WhatsApp, SMS and phone. The team was busy, and replies depended on who happened to be free. The founder was doing client check in calls himself.

We are not naming the company here, so we describe the work and leave the name out.

What we built

Five systems, one problem each.

  1. 01

    Email AI

    The problem

    Enquiries that came in at night were answered the next afternoon. By then, the person had often spoken to someone else.

    What we built

    An email agent that replies within minutes and passes the complicated ones to a person.

  2. 02

    Social media AI

    The problem

    Comments and DMs piled up, and nobody owned them on weekends.

    What we built

    A DM agent that answers, qualifies people and books calls.

  3. 03

    SMS AI

    The problem

    No shows were chased by hand.

    What we built

    An SMS agent that sends reminders, handles rescheduling and follows up on missed calls.

  4. 04

    Voice AI

    The problem

    The founder spent hours on client check in calls and on chasing testimonials.

    What we built

    A voice agent, in the founder’s own voice, that runs check in calls and records testimonials.

  5. 05

    Data detective AI

    The problem

    Sales mornings went on finding prospects and copying them into spreadsheets.

    What we built

    An agent that finds and researches prospects and hands the team a ready list.

The result

One connected system.

The team spends its time on the conversations that need a person.

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